A Samsung.com ?expert? has been fired after speaking up about working for free
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Jennifer Larson
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Summary
Unlike Larson, however, they weren’t suspended before being fired, and they’re able to work on other Ibbu jobs if they want.Before they were terminated, the experts’ job was to sell Samsung phones. But as several experts had pointed out to us, it’s hard to keep those numbers up when you’re disappointing customers by telling them they ended up in the wrong chat and that they have to go to a different part of Samsung.com to reach the correct person.Samsung didn’t immediately respond to The Verge’s request for comment on whether the company had anything to do with Larson or other Ibbu experts being terminated.Aside from Larson’s case, Ibbu cited poor performance when it terminated the experts we spoke to.
As said here by Mitchell Clark