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Empty mailboxes, missed rent: US Postal Service's struggles have real-world impacts


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Positivity     36.00%   
   Negativity   64.00%
The New York Times
SOURCE: https://www.usatoday.com/story/news/nation/2020/08/20/usps-complaints-mail-delivery-predate-furor-over-cost-cutting/5606887002/
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Summary

The goal was 96%.In New York City, a USA TODAY reporter did not receive absentee primary ballots until two days after the primary in June, even though an email from the Postal Service's Informed Delivery indicated they would be delivered several days before the election.Concerns over mail-in voting problems have fueled a firestorm over the Postal Service's performance and cost-cutting. Though mail delays tied to the pandemic are well-documented from April to June, delays since the Postal Service cut expenses in July are not, he said.Anecdotally, "any variations seem to be within normal ranges," he told USA TODAY by email.Partenheimer said delivery service is "slowly getting back to normal" after problems. Post offices struggle to handle the flood of packages because of staffing issues caused by the coronavirus pandemic and personnel cuts over the past few years, said Cassie Williams, a steward of the American Postal Workers Union local in Nashville, Tennessee.USPS spokeswoman Martha Johnson told USA TODAY on Wednesday that 8,789 postal employees have tested positive for COVID-19 – slightly more than 1% of its workforce.The U.S. Postal Service has touched nearly every American household during its more than 200 years of service, delivering letters, birthday cards, medicine, Social Security checks, packages and magazines.But if the trusted institution were a hospital patient, it would probably be in the intensive care unit.An audit issued in September 2019 by the Postal Service’s Office of Inspector General said mail handling and delivery costs increased by roughly $5 billion or 13% over five years when adjusted for inflation. In New Jersey, a postal worker left ballots on a hallway floor in May instead of putting them in mailboxes because he said his access key wasn’t working, according to a report issued by the post office inspector general.The Postal Service identified hundreds of Wisconsin absentee ballots for the election in April that never made it to voters or couldn't be counted because of postmark problems, according to the inspector general.Two sweeping federal court lawsuits filed this week suggest cost-cutting measures could affect the general election.A lawsuit filed by attorneys general in 14 states said the Postal Service changes would require states to pay first-class rates if they didn't want voters to put a stamp on ballots.

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