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GOG asks you to please not abuse its expansive new 30-day refund policy


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Kyle Orland
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The New York Times
SOURCE: https://arstechnica.com/gaming/2020/02/gog-asks-you-to-please-not-abuse-its-expansive-new-30-day-refund-policy/
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Summary

Today, the company has removed that requirement, offering an expansive new refund policy for up to 30 days after purchase, "even if you downloaded, launched, and played [the game]."While users won't have to provide a reason for their refund request when contacting customer support, GOG says in an FAQ that it reserves the right to "refuse refunds in... Steam's current refund policy limits players to 14 days and two hours of total playtime for this very reason.While GOG isn't declaring any pre-set limits on how many refunds can be requested for a single account, the company asks that users "don't take advantage of our trust by asking for an unreasonable amount of games to be refunded. If that ends up being unfeasible, GOG says it reserves the right to "let you know about any future adjustments in the voluntary Refund Policy in advance."You must login or create an account to comment.Join the Ars Orbital Transmission mailing list to get weekly updates delivered to your inbox.

As said here by Kyle Orland