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Google Fiber?s biggest failure: ISP will turn service off in Louisville


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SOURCE: https://arstechnica.com/information-technology/2019/02/google-fiber-exits-louisville-after-shoddy-installs-left-exposed-wires-in-roads/
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Summary

But Google Fiber never quite got it right, and yesterday the Alphabet-owned ISP announced that it will leave the city in a blog post titled "Saying Goodbye to Louisville."Further ReadingGoogle Fiber is now in Louisville thanks to new fiber deployment strategy"As we told our customers today, we will be turning off the network on April 15 and their next two months of service are on us," Google Fiber wrote, pledging to "work with our customers and partners to minimize disruption."Google Fiber customer Dan Pike called the decision "a bummer" because the ISP offered good service at a reasonable price, according to a WFPL article yesterday. We would need to essentially rebuild our entire network in Louisville to provide the great service that Google Fiber is known for, and that's just not the right business decision for us."There are reportedly still exposed wires in the roads. "We've refined our micro-trenching methods and are seeing good outcomes elsewhere."According to CNET, "construction crews for Google Fiber in Louisville were digging trenches only two inches deep on the edges of roads, laying the fiber cables and then filling in the trench with a rubbery liquid that would solidify when it dried." In other cities such as San Antonio, Google Fiber has dug trenches that go at least six inches deep, CNET wrote, adding that "AT&T has been using various forms of shallow trenching since 2009 and hasn't seen similar issues."Google Fiber's Louisville deployment came amid a legal battle involving AT&T, Charter, and the local government in Louisville and Jefferson County.

As said here by Jon Brodkin