Ticket sellers voice support for 'all-in' pricing

"In some ways, the internet has made this experience more convenient, but it has also led to consumers being ripped off as they try to navigate a ticketing industry that for too long has operated in the dark."Stubhub and AXS also said they would support "all-in pricing." Stubhub general counsel Stephanie Burns testified that the company tried all-in pricing between 2014 and 2015 but moved away from the practice because consumers found it confusing, as competitors' prices did not include fees and appeared lower in search engines.Burns emphasized that any federal mandate on fees would need "universal consistent enforcement."An ESPN investigation during the 2018 season found most of the major ticketing companies required customers to input their personal information, including name, address and email address, before revealing fees ranging from 8% to 40%.Don Vaccaro, chief executive of Ticket Network, answered questions about resale websites referred to as "White Label Sites." Ticket Network sells secondary-market tickets directly to fans, but also offers its technology and website design to professional brokers.