U.S. airlines sitting on $10 billion owed to consumers for canceled flights, lawmakers say
Companies, agencies, institutions, etc
Alaska Air Group Inc
Allegiant Air
American Airlines
Delta Air Lines Inc
Frontier Airlines
Hawaiian Airlines
JetBlue Airways Corp
Southwest Airlines Co
Spirit Airlines Inc
Sun Country Airlines
United Airlines
Reuters
the U.S. Transportation Department
DOT
the Transportation Department
All Rights Reserved
People
Ed Markey
Elizabeth Warren
Richard Blumenthal
William McGee
Tracy Rucinski
David Shepardson
Chizu Nomiyama
Lisa ShumakerAll
Groups
Democratic
Physical locations
Southwest
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U.S.
Minnesota
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Summary
“However, many airlines have been obfuscating this right by offering travel vouchers as the default option, requiring passengers to take burdensome steps to request refunds instead,” they said. American Airlines said in its reply that over 90% of the customers who were offered a refund for flights the company itself canceled chose that option over a travel voucher.
As said here by David Shepardson