United Airlines Willing to Delay Flights for Late-Running Passengers
Companies, agencies, institutions, etc
United Continental Holdings Inc.
Delta Air Lines Inc.
Spirit Airlines Inc.
American Airlines Group Inc.
time.”Feinstein
People
Scott Kirby
Erin Benson
Ross Feinstein
Dennis Tajer
Groups
American
Physical locations
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Places
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Locations
Denver
U.S.
Chicago
Events
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Summary
The industry—and government regulators—rigorously monitor this metric to see which carriers operate reliably and which don’t.Aiming to alleviate at least some of this pain, United Continental Holdings Inc. is testing a program called “Dynamic D-0” at its Denver hub to empower gate agents to delay a departure to accommodate customers and employees rushing to a connecting flight.The system “tells an employee, tells customers, ‘Hey, here’s five or six customers that are coming to this connection; they’re going to be five minutes late, but we know we can make up the time in flight on this particular flight,’” United President Scott Kirby said Tuesday at an investor conference.
As said here by Justin Bachman, Bloomberg